Desser Aerospace Return Policy – 2021
Desser Aerospace is committed to 100% customer satisfaction. If you are unsatisfied with your purchase, you may return your purchase within 30 days of the ship date, along with the original packaging in place, for zero restock fees.
How does it work?
- Email returns@ CBAP.com or call 800 788-0618 (ext. 12), with your order number to receive your RMA Number (return merchandise authorization).
- If the item is defective or damaged in shipping, we will issue a prepaid return shipping label. In all other cases, the buyer is responsible for return shipping and may ship back the item using the freight carrier of his/her choice.
- We do not accept any returns after 30 days from the ship date.
- If you believe the package/contents were damaged in shipment, we require that you contact us within 3-days of delivery, and we will work with you to quickly resolve the issue.
- To cancel an order, please contact Desser Aerospace as soon as possible. If your order has not been shipped, we will refund your payment.
- If your order has shipped, we will refund your payment as soon as the product is received back from you and processed at our warehouse(s).
- All refund recipients will receive an email confirmation for your records.